Frequently Asked Questions

About Spam

Q: How do I get rid of all of this garbage email that I receive in my inbox every day?

A: Global Consulting offers an offsite spam filtering service that brings big company spam and virus filtering technology to your small business. Contact us for your free quote.

About Maintenance

Q: How often should I have someone take a look at my computer to prevent problems?

A: Preventive maintenance is the most cost-effective way to keep your computer and network working properly. Why pay emergency rates and lose business and have unnecessary down time due to failures? Each computer should have a full Preventive Maintenance Checkup at least twice a year. More regularly scheduled security checks are a good idea for business machines, too. A monthly maintenance plan is available for our business clients. Contact us for a free estimate.

About Home Offices

Q: Do you work on home computers?

A: Yes! While most of our clients are business and network users, we also specialize in the needs of the home user. Whether you need a new computer or other item, want to make sure your wireless network is working and secure from intrusion, or just need someone to help you through the latest set of program questions or challenges, a Global Consulting technician is just a phone call away. Contact us for more information.

Mobile Technicians

Q: Do I have to bring my computers to you?

A: Absolutely not. Our mobile technicians can be at your home or business … usually the same day you call us. It is our goal to be available almost immediately. We understand that when your system is down, it means more than just inconvenience. We can even work remotely on your computers to provide even more immediate solutions! Contact us for more information.

Why Global?

Q: We have an in-house computer staff. Why would we need outside services like yours?

A: Global Consulting has some of the best-trained technicians in California available to assist you on any level, with same-day service, which means within hours of your calling us. Whether you need a new hardware installation, a new program set up, or help installing and maintaining your Windows server, Exchange server or SQL server, we have the experience you need to get you through your IT problems. We’ll work with your team, too. We’re all in this together. It is our goal to provide the highest level of customer care possible. Contact us for more information.